Privacy Policy

1. Executive Summary & Scope

This Privacy Policy applies to all services provided by Shenzhen ATR Technology Co., Ltd., including our official website, OEM/ODM smart plush toy custom manufacturing projects, voice cloning operations, and cloud AI interaction infrastructure (powered by LLMs such as ChatGPT, Google Gemini, and DeepSeek).

As an established global smart plush manufacturer supplying international brands, importers, and major retailers (such as Walmart, Lidl, and CVS), we comply with international privacy standards, toy safety regulations, and corporate non-disclosure requirements.

2. B2B Commercial Data Collection & IP Protection

During client inquiries, RFQs, design consultations, and contract executions, we collect relevant business information to process your project efficiently.

A. Corporate Information We Collect

• Contact Details: Business email address (such as communications sent to [email protected]), corporate name, job title, and country.
• Product Specifications: Custom design artwork, 3D renderings, plush material preferences, custom voice cloning samples, LLM preferences, target retail markets, and order quantities.

B. NDA & Intellectual Property Protection

All custom plush designs, vinyl molds, character concepts, technical drawings, and proprietary prompt templates shared with Shenzhen ATR Technology Co., Ltd. are strictly protected under Non-Disclosure Agreements (NDAs). We never share, resell, or distribute client IP to unauthorized third parties.

3. Children's Data Security & Smart AI Companion Safeguards

We implement strict "Privacy by Design" principles across our AI plush toy hardware and software architecture to ensure complete compliance with global child safety standards.

A. COPPA & GDPR-K Compliance

Our smart interactive AI plush toys do not harvest or store personal identifying data from children under the age of 13 without verified parental consent granted through the companion mobile application (powered by Tuya IoT infrastructure).

B. Voice Cloning Audio Security

When utilizing parental voice cloning capabilities, audio recordings are encrypted during transmission and processing (AES-256 / TLS 1.3 encryption). Voice profiles are strictly isolated to the designated user account and are not utilized for external AI model training.

C. Conversation Data & Cloud LLM Handling

Interactive dialogues processed by cloud LLMs (ChatGPT, Google Gemini, Doubao, or DeepSeek) undergo automated anonymization. Parents maintain full visibility and manual deletion controls over chat logs within the Tuya companion app.

4. Cookies & Website Telemetry

Our website utilizes cookies and minimal diagnostic tracking to improve user navigation, maintain shopping cart security, and analyze international buyer telemetry.

• Necessary Cookies: Essential for core site functionality, language switching, and secure browsing.
• Analytical Cookies: Aggregated, non-identifying traffic statistics used to optimize loading speed and catalog responsiveness.

5. Global Regulatory & Toy Safety Testing Standards

All AI plush toys produced by Shenzhen ATR Technology Co., Ltd. are engineered to pass comprehensive physical, electrical, and cybersecurity certifications required for global export:

6. Your Data Rights & Deletion Requests

Clients and app users retain full control over their personal and commercial data, including the right to:

• Access: Request detailed records of all corporate or account data maintained in our systems.
• Correction & Erasure: Modify inaccurate information or request complete deletion of records and app account data.
• Data Opt-Out: Unsubscribe from commercial newsletters or technical updates at any time.

7. Contact Information

If you have any questions regarding this Privacy Policy, data encryption, COPPA compliance, or OEM production confidentiality, please contact our compliance team: